FAQs

Do you accept credit cards for payment?

I do accept credit cards but there is a 3.5% transaction fee that will be applied towards your total. Please bring cash if you would like to avoid the transaction fee.

What should I wear to my appointment?

Wear comfortable, loose fitting clothes to your appointment. Be mindful of the desired placement of your tattoo. Wear clothes that are not restrictive and can be easily pulled away from the tattoo area.

How should I prepare for my appointment?

Don’t drink alcohol or take blood thinners like ibuprofen the night before or the day of your appointment.

Eat a solid meal a few hours before coming in.

Stay hydrated and bring a bottle of water with you.
Bringing snacks is always a good idea to keep your blood sugar up if you are coming in for a longer session.
Regularly exfoliate and moisturize your skin in the area you are getting tattooed for at least 2 weeks before your appointment. This makes a huge difference! If your skin is dry, it will negatively impact the tattoo.
Please come in recently showered. Tattooing requires me to be up close and personal so good hygiene is necessary.
Please show up on time.
Get a good nights sleep the night before!
Basically take good care of yourself!

What is your cancellation policy?

I require a minimum of 72 hours notice for cancellations. If you cancel with enough notice, your deposit will still apply towards your rescheduled appointment.

If you cancel with less notice, your deposit will be forfeit. You are welcome to reschedule, but a new deposit will apply.

If you wish to cancel entirely, and choose to not reschedule the appointment, your deposit will be forfeit, as deposits are not refundable.

Can I change my design idea after scheduling?

If I have already accepted your project and you have paid a deposit to secure that appointment, and you then elect to completely change the idea before your appointment, I reserve the right to decline the new idea, cancel your appointment, and keep your deposit. Making minor changes is absolutely something that can be discussed, but if the design idea has completely changed then I have to re-assess if I’m the right artist for that new design idea.

Can I bring a friend with me to my appointment?

I prefer that you come to your appointment alone. If you do want to bring someone with you, you can bring one guest with you, but they will need to stay in the waiting area, as I don’t allow additional people in the tattoo room. Everyone entering the studio must be over 18.

Is the studio ADA accessible?

Unfortunately, no. Access to the studio requires climbing one flight of stairs. The building does not have an elevator.

Will I see my design ahead of time?

I work on designs 1-2 days before the appointment date. I try to send out designs the day before your appointment. If a change needs to be made to a design, I will need to know as soon as possible so I have time to make the necessary changes. Please do not wait to tell me of a change you want made at your appointment.

Furthermore, one redesign is permitted. If you ask for multiple redesigns, I may require an additional drawing fee and may ask you to reschedule your appointment. Your first email inquiry should include all necessary information for me to design your perfect tattoo. The drawing process takes a lot of time, and I’m not able to go through several email exchanges regarding multiple changes in the design. This is why it is crucial to give me as much information as possible in your inquiry form. This process is based very much on the trust the client has in my design style and my ability to truly listen to their input in order to create something uniquely theirs.

Tipping Info.

While tipping is never required, it is definitely appreciated! You are receiving a custom piece of art that you will carry with you for the rest of your life. If you are happy with your new body art, it is nice to tip your artist to show appreciation.

Touch ups:

I offer one free touch up within a 90 day period from the date you received the tattoo. After 90 days, my hourly rate will apply towards touch ups. If I suspect aftercare neglect or sun damage, my hourly rate will apply.

I don’t require deposits to schedule a touch-up, but I do ask that you please be mindful of showing up on time for these types of appointments. If you no-show a touch up appointment, a deposit will apply if you wish to reschedule.

Do you sell aftercare products?

Yes, I do! My aftercare kits include:

MadRabbit gentle cleansing bar soap meant for fresh tattoo care.
MadRabbit exfoliating bar soap meant for healed tattoos.
MadRabbit soothing gel meant for moisturizing fresh tattoos.

These kits are $35.

I also have a 20% discount code for Mad Rabbit aftercare products, if you’d like to order your aftercare ahead of time. They sell soaps, salves, sunscreen and numbing cream made specifically for tattoos. My code is: Kelmonster

The discount will be applied at checkout.

Click here to shop discounted aftercare!

Do you sell gift certificates?

Yes, I do! These are available in my shop for purchase and pick up. Gift certificates apply towards the cost of a tattoo. They do not apply towards deposits.